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Digital Signature issues

New Here ,
Jun 27, 2016 Jun 27, 2016

I have a form with digital signature fields, and had no issue previously signing the document.  I opened it one day and it prompted me to create a digital signature.  I tried to open it another computer in the office and it worked fine.  Would there be a reason for this?

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Acrobat SDK and JavaScript , Windows
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LEGEND ,
Jun 27, 2016 Jun 27, 2016

DId it prompt you to create a digital signature in the document, or a digital ID on your system when you clicked one of the signature fields? What OS and version of Acrobat are you using?

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New Here ,
Jun 27, 2016 Jun 27, 2016
LATEST

Sorry George, I should have been a little clearer.  It prompted me to create a digital ID when I clicked on the signature field.  My company uses Windows 7 and we have Adobe Reader XI.  I skipped creating the ID and signed on to a different computer and when I clicked on the signature field, it went through with no issue (the signature being my work email address and the date and time stamp). 

Thank you sir.

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