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Distiller randomly omitting borders / reverse boxes

Guest
Feb 25, 2016 Feb 25, 2016

Hi all, we are setting newspaper advertisements in QuarkXpress but when they appear on the PDFd plate some borders or reverse boxes are being omitted. The problem seems to only affect advertisements with logos and appears to only happen with reverse boxes. It is a relatively new problem. We have been using the same system for a few years now. We are distilling through Acrobat Pro 7.0. Any advertisements created through another application (eg. Illustrator eps files) appear as normal. I am attaching a few examples. Any help would be appreciated.

1. Black Border missing:

Picture 9.png

2. Reverse box / logo at top and border missing.

Picture 8.png

3. Machinery Sales header should be on red box as 'Innisclan Road' header below

Picture 7.png

TOPICS
Acrobat SDK and JavaScript
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LEGEND ,
Feb 26, 2016 Feb 26, 2016
LATEST

You are using a truly ancient version of Acrobat, and not I think Distiller Server. I recommend posting in the Acrobat: Creating PDFs forum, but the hope of help with Acrobat 7 is not high, I'm afraid.

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