Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Do a clean Windows 10 install and save CC product info

Community Beginner ,
May 11, 2016 May 11, 2016

Hi! I intend to do a clean Windows 10 install on a new SSD. Have already an updated Windows 10 from Windows 7. Adobe CC is installed. I presume all I have to do is deactivate all my Adobe apps, reinstall Adobe CC and then activate my apps again. Is this presumption correct or is there more to do?

/MacD

TOPICS
Acrobat SDK and JavaScript
584
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , May 12, 2016 May 12, 2016

This was not the answer I was looking for. I have contacted Adobe support directly and have recieved the correct answer.

Thanks anyway.

/MacD

Translate
Adobe Employee ,
May 11, 2016 May 11, 2016

Hi MacDknife

As you are doing clean installation for Windows 10,would request you to uninstall & reinstall all application .

Let me know how it goes.

Regards,

Yatharth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 12, 2016 May 12, 2016

This was not the answer I was looking for. I have contacted Adobe support directly and have recieved the correct answer.

Thanks anyway.

/MacD

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 12, 2016 May 12, 2016
LATEST

Hello,

Yes, you are correct. If you reactivate the products after the system upgrade, it will take the changes into account and update the licensing information.

Regards,

Tariq Dar.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines