Downloaded Adobe Acrobat DC Standard and installer does nothing

[kimh83795549]

I purchased Adobe Acrobat DC Standard this afternoon and downloaded the installer (Acrobat_2015_Web_WWMUI.exe) and when the program runs, it asks to extract installation files, it creates a folder on the desktop, but the folder is empty. I have tried re-downloading and installing several times, same result. Any advice?

[AadeshSingh · Accepted solution]

Hi kimh83795549,

Run this cleaner tool to uninstall any previous installer Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs, restart your system & reinstall Acrobat Standard DC.

If its a subscription download it using  this link Download and install Adobe Acrobat DC

Else if its a perpetual licence download it using this link Download Adobe Acrobat products | Standard, Pro | DC, XI, X

Make sure you are installing it on a compatible OS System requirements | Adobe Acrobat Pro DC, Acrobat Standard DC

Regards,
Aadesh