dropdown issue in form created in Adobe Acrobat 8

[allenl25097169]

I created a form that is being filled out on a surface tablet RT.  Everything works as expected on the tablet, saves and opens showing all the fields correctly.  When I open the completed form on any other computer (latest ver of acrobat DC reader) all the dropdown fields are blank but the text and checkbox fields are showing as they should.  When i print the form it prints correctly all the fields and when windows shows a preview of the form before opening the form it also shows correctly.

Also when try to reselect the missing entry in those dropdowns it wont let me pick what it is suppose to be  but I can pick another selection from the dropdown.  It is acting like the original selection is already picked and will only show as blank on the screen

Thanks for your help!

[George_Johnson]

I suspect Microsoft Reader was used, as opposed to Adobe Reader. Is that the case?

[allenl25097169]

Yes, i had thought the tablet was using adobe reader but was in fact using windows reader.  I downloaded adobe reader touch from the the Microsoft store and tried a new form and everything is displaying correctly on other computers.

thanks!

[discostu619]

I created the file using DC Pro - If someone using anything other than an Adobe product tries to fill the form I created, it will never show properly?

Thanks!

[Test Screen Name]

We don't know. We can't know. The rules of PDF are clear, so everyone who makes PDF software knows what they SHOULD do. A combination of bugs, laziness and different priorities mean that many non-Adobe PDF readers don't do a complete or good job of forms. But we can't give a general rule that it will never show properly, or say that what happens today will happen tomorrow. We are dealing with products made by Apple, Google, Firefox, Microsoft, and countless smaller developers, who do not public or share their limitations.

This is complicated and has damaged the whole idea of using PDF forms, which are certainly anything but portable now.