Copy link to clipboard
Copied
Hi there,
I am new to this product as I never used it before and only being on the trial to test the product to see if I like it. I have created a Filling Form Survey - from Adobe Acrobat DC.
I am having trouble to send a filling form I've created via Adobe - it opens my e-mail with the file attached, I write the recipient and a copy to me then click send. It does not give me any errors but I do not receive nor the client anything on our e-mails. I've also created a Submit Button at the bottom of my survey, when I click it everything looks all right - it opens a window with the attachment correctly press send and seems like it is sending but I do not receive anything - Client opens the survey with Adobe Reader - do the same thing as I did and send it but I do not receive anything.
Is there a glitch or am I doing something wrong?
Would of been nice if I could've send the forms via e-mail and getting the answers back when the client is done by clicking the Submit Button.
Thanks in advance for your help!
Copy link to clipboard
Copied
You can use the "distribute form" or create a custom button to submit the form to an email address.
Copy link to clipboard
Copied
Thanks for Replying GKaiseril,
I have tried the Distribute Form but like my original post said when I click Send the e-mail seems to work fine - like as if it was sending but the problem is I do not receive anything in my e-mail - No one receives this e-mail sent via Adobe. Could it be possible that there's a glitch somewhere?
Copy link to clipboard
Copied
Just found my problem; I had 2 outlook profiles - one that I use daily and the other one was suppose to be deactivated. Adobe was by default with the old one I had. When I opened my old one I had all of the e-mails I tried to send with Adobe in the Outbox.
Thanks again!
Find more inspiration, events, and resources on the new Adobe Community
Explore Now