Education version registered but did not receive a serial number

[Guest]

Hi,

We just tried to activate our Student version of Adobe Acrobat Pro DC. We filled out the respective online form and attached a .jpg of the student ID card.

In order to activate the product we need a serial number which we did not receiev so far.

How long does it take to receive it?

Thanks for your reply

[AadeshSingh]

Hi leahw2302.

Refer to this KB doc. for help Adobe Student and Teacher edition serial numbers, redemption codes, and product codes

Regards,
Aadesh

[Guest]

sorry, doesn't work

[AadeshSingh]

Hi leahw2302‌,

Please private message me the Adobe ID under which you have your Acrobat DC subscription.

Regards,
Aadesh

[Test Screen Name]

If you have a subscription there is not and never will be a serial number. If you have an outright purchase you may have a serial number.

If you have a subscription be sure you downloaded the "Continuous" not the "Classic" download.