error 213:10 when starting Acrobat X from different user profile

[hi-ko-0815]

I had installed Acrobat X Standard for several months. Now we switched from local to domain users but I can only start Acrobat from the local windows user profile. When I try to start Acrobat from the domain user profile I get a license error

Error:213:10

I already tried without success:

* reboot, unregister, uninstall, reinstall

* removed user profile from windows

* user has admin rights

[Guest · Accepted solution]

Hi ,

Please refer the following document once.

Error 213:19 | Problem has occurred with the licensing of this product | Adobe Acrobat X and XI

Regards

Sukrit Dhingra

[robby1486]

Error 213:10 When starting Adobe premiere pro cc2015..

Please help me to fix this error..