Error: Acrotray has stopped working

[gabrieleb6052462]

I keep getting Acro Tray has stopped working. I just installed on windows 10 so is this a known issue with Windows 10?

[Meenakshi Negi · Accepted solution]

Hi gabrieleb6052462

Could you please let us know the Adobe application you using.

Did you try uninstalling and re-installing the application?

If not, try Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  to remove Adobe application and restart the system.

Then re-install application from the link provided here:

• For Reader- Adobe - Adobe Acrobat Reader DC Distribution
• For Acrobat - Download Pro or Standard versions of Acrobat DC, XI, or X

Also refer this KB doc : Error: "Licensing has stopped working" | Windows

Let us know if you still experience the issue.

Regards,

Meenakshi