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Error for sign in to Adobe Acrobat Pro Student and Teacher version

New Here ,
Jul 19, 2021 Jul 19, 2021

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Hello, 

I bought Adobe Acrobat Pro Student & Teacher version. Unfortunately, I can't sign in. I always get the error "Starten Sie zuerst Acrobat oder wenden Sie sich an Ihren Administrator. {h0}Weitere Informationen{h0}". (attachment). 

 

What do I have to do?

 

Thanks in advanced. 

 

Best, Chris

 

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Community Expert ,
Jul 19, 2021 Jul 19, 2021

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What part of the Acrobat SDK does you use?

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New Here ,
Jul 19, 2021 Jul 19, 2021

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Guten Tag, 

Danke für Ihre Nachricht. 

Ich kann Ihnen leider nicht folgen. Ich gehe davon aus, dass Sie eine Art Log-Eintrag benötigen.

Können Sie mir sagen, welche Informationen Sie brauchen oder per remote auf meinen Client zugreifen?

 

Beim Adobe Acrobat reader kann ich mich anmelden. Beim Adobe Acrobat Pro erscheint folgende Fehlermeldung:

"Starten Sie zuerst Acrobat oder wenden Sie sich an Ihren Administrator. {h0}Weitere Informationen{h0}"

 

Danke im Voraus!

Freundliche Grüsse

Christian Zenger

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Community Expert ,
Jul 19, 2021 Jul 19, 2021

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Post the question in the forum for Adobe Acrobat.

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