We are using the Serversupported comment function from Acrobat. We are preparing the related document as a PDF-File in Acrobat Professional XL. We enabled the function "Zur gemeinsamen Überprüfung senden" which means we enabled the document to be checked together in our team.
Since a few days we get an error message if we want to comment this pdf file in all Acrobat versions such as: Acrobat Professional or Adobe Reader X, XI or DC.
So it is impossible to make notes or comments in the created document for our team members. In the document properties the comment function is also allowed when we created the document.
When opening the file in another Reader Version on all diffrent computers we get the error message seen below. Also the comment option in the properties is set to "not allowed".
What can we do to solve this issue?
If you need more information please let me know. Thanks
Error Message on other Adobe Reader Versions:
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."
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