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error message to validate email address on PDF form

New Here ,
May 19, 2016 May 19, 2016

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I keep getting an error message on a PDF form:

This message pops up on me while filling in the form and on others when they open the form after completion.

Could someone please help me resolve this?

Thanks!

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Acrobat SDK and JavaScript , Windows

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Community Expert ,
May 19, 2016 May 19, 2016

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Does it happen when you open the file, or when you enter an address into a field? Also, what address are you entering? And can you share the file?

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New Here ,
May 19, 2016 May 19, 2016

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I'm not sure how to share it with you.  It happens after I've entered the email address; however, I think it may have to do with the fact that I am entering it like this to show who the email address belongs to:

Judy Moore: judym@ipspension.com

I tried to save it without the name in from of the email address and I didn't get the message; however, if I have more than one email address listed I still get the error message.

Thanks !

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Community Expert ,
May 19, 2016 May 19, 2016

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You should probably enter only the email address, without the name.

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New Here ,
May 19, 2016 May 19, 2016

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That works if only one email address but in most instances I have more than one and I still get the message?

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Community Expert ,
May 19, 2016 May 19, 2016

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Report the issue to the creators of the form.

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