Error when installing Update 11.0.16

[winterelegy]

I am getting an error when I try to install update 11.0.16 for Acrobat Pro. At first I was trying to upgrade from 11.0.14 and the update would fail. So then I updated to 11.0.15 (which worked). However even on 11.0.15, when trying to install 11.0.16 on top of that the install gets just about all the way finished and then generates the following error:

"The instruction at 0x72ad4ac2 referenced memory at 0x72ad4ac2. The memory could not be written"

I've tried on two machines here and both are getting the same error. We are on Windows 8.1 pro

Ok to make it even stranger...I ran the update one more time to get the exact error text from the second machine and the install worked. I tried it again on the other machine and it worked there as well (this was after it failed on both 2-3 times). I went and tried it twice on a third machine and it got the same "memory could not be written update" error both times. Anyone else experience this or have any ideas as to what might be causing this  / why it seems to work sporadically? thanks!

[Tanusree]

Hi,

Please see Error downloading, installing, or updating Adobe Creative Cloud apps

Error downloading updates

Let us know if this helps!

[winterelegy]

I am updating using the AcrobatUpd11016.msp file (currently testing, the end goal being to push it out via SCCM), not through Creative Cloud(?)

[Tanusree]

If you are referring to deployment , please see https://helpx.adobe.com/creative-cloud/packager.html?t2

[winterelegy]

I am not deploying it via SCCM yet, I am just trying to run the AcrobatUpd11016.msp file on a machine to update the instance of Acrobat. As far as I can tell this does not use or go through Creative Cloud at all (I am aware of the CC updater due to a couple machines here having Photoshop, but the vast majority of our machines don't have photoshop and don't have the creative cloud updater.)

[Tanusree · Accepted solution]

Please see Using the Adobe Update Server Setup Tool (AUSST)

Having problems installing AUSST. It keeps exiting with Code 3 (Could not create Folder).

AUSST 3.0 - Mac OSX - errorCode(205) | errorCodeString(U43M1D205)

AUSST 3.0 - Mac OSX - errorCode(205) | errorCodeString(U43M1D205)

Regarding Ausst queries?