Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Error when printing to Adobe PDF - Acrobat Distiller has stopped working

New Here ,
Jul 11, 2016 Jul 11, 2016

When trying to print to PDF from Excel, the user is getting the error that Acrobat Distiller has stopped working (see below).  I've tried removing and reinstalling, running repair and checked for updates.  Still no change.  This machine had the Acrobat DC Trail version installed previously.  I bought a license and installed DC Standard.  Ever since we've been having this issue.  Windows 7 Ultimate 64bit & Acrobat DC Standard.

distiller error.GIF
 
 








TOPICS
Acrobat SDK and JavaScript , Windows
244
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 11, 2016 Jul 11, 2016
LATEST

Apparently the error message appears even while Adobe Acrobat is not open.  After a recent reboot and logging in, the same error message appeared and I did not open any applications other than Outlook.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines