Fill & Sign Lag with Microsoft Surface Book Pen. How do I resolve it? Adobe Acrobat DC (15.010.20060)

[joeh49311968]

I am currently paying for the monthly service. I really like using Adobe Acrobat DC. The Fill & Sign Feature is the number one reason I am paying for the service (and the send & track feature).

When using the Surface Book Pen to draw a signature there is so much lag that my customers must draw very slowly. And still, they laugh at the quality of their signatures. This lag does this either when using the pen, or using your finger. Please help resolve this issue.

Adobe Acrobat DC (15.010.20060)

Microsoft Surface Book

Windows Version   Microsoft Windows 10 (10.0) Professional 64-bit   (Build 10586)

Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz

Storage: NVMe SAMSUNG MZFLV256 Capacity  238.5 GB

Memory: DDR3 - 8 GB

Dedicated Video Memory: 1024 DDR5

[George_Johnson · Accepted solution]

This has been a common problem for a while now, and one reason the AutoInk plug-in (https://www.evermap.com/autoink.asp) uses the approach it does. It would be great if Acrobat used the same inking support that's built-in to the OS for this. This would make a good feature request: Acrobat Feature Requests

Feature Request/Bug Report Form

[joeh49311968]

I appreciate your response. I made a request. Maybe they wondered if the Surface Book or Surface Pro would stick around... I hope they know how popular it is becoming...

[George_Johnson]

Thanks for making the request. Since this is not just an issue related to the Surface devices, I'd hope there's a better chance of it getting addressed.