Fill & Sign text moves on close

Report · Oct 03, 2016

I've never had this problem before with Fill & Sign.

In Fill & Sign, I place the text perfectly within the row of entry boxes. But when I close Fill & Sign, and return to Document view, the text length has stretched, making it lose synch with the entry boxes.

Is there some feature about the document that causes this, or some feature with Fill & Sign that can freeze the text placement?

Is there another thread dealing with this someone could direct me to?

Julie

Report · Oct 03, 2016

Hi Julie,

Sorry for the inconvenience caused to you. Kindly provide us the following information :

1. Version of your Acrobat/Reader. Go to Help > About Acrobat/Reader.

2. Version of your OS.

3. Does this issue happens with all PDF files or is it file specific. If yes, can you please share a sample file with us.

4. It will be great if you could share a video reproducing the problem.

Thanks and Regards,

Sandeep Grover

Report · Oct 03, 2016

1. Acrobat Pro DC 2015 release Version 2015.017..20053

2. OS: Win 10 Pro (Anniversary update) 64 bit

3. This got me thinking. I haven't filled any forms since the recent Win 10 Anniversary update - there were no problems before that. Now when I look back at other PDF forms, and re-edit them, they are showing the same problem. I've tried four PDFs and they all exhibit the same issue. It is most noticeable on the box-row type field, but applies to the text entry fields as well, except it doesn't matter there.

The effect is to stretch the text out on closing the F&S tool. If I intentionally make the length smaller, it could be made to fit on closing, but that's tedious for a long row of boxes. I suppose you'd say the kerning changes on closing.

(sorry, not up to videoing the effect)

Report · Oct 09, 2016

Tried a few more things, but it appears I now have to fill out forms in hard copy.

I am using a 4K monitor btw.