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Fillable fields appear blank!

New Here ,
Aug 23, 2016 Aug 23, 2016

I have created a fillable form.  When it was returned to me, the fields are blank except when I click in them, then the text reappears.  Does anyone have a solution???

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

LEGEND , Aug 23, 2016 Aug 23, 2016

That happens when the Preview application on a Mac was used to fill-in and save the form. It corrupts PDF forms in a number of ways and should not be used. Tell your users to use Adobe Reader instead.

What you can do with Acrobat is export the form data to a data file (FDF), open the original blank version of the form that you sent out, import the form data to populate the fields, and save. Exactly how you import/export the form data depends on what version of Acrobat you're using.

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LEGEND ,
Aug 23, 2016 Aug 23, 2016

That happens when the Preview application on a Mac was used to fill-in and save the form. It corrupts PDF forms in a number of ways and should not be used. Tell your users to use Adobe Reader instead.

What you can do with Acrobat is export the form data to a data file (FDF), open the original blank version of the form that you sent out, import the form data to populate the fields, and save. Exactly how you import/export the form data depends on what version of Acrobat you're using.

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New Here ,
Aug 23, 2016 Aug 23, 2016
LATEST

IT WORKED.  I can't believe it.  Thank you so much!

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