Flera licenser av samma program?

Report · Jun 03, 2016

Jag har Creative Cloude, med bl a Acobat, installerat och köpte en extra licens av Acrobal DC. När jag installerar den får jag felmeddelandet att programmet redan är aktiverat på två datorer. Hur får jag den extra licensen på den tredje datorn?

Report · Jun 06, 2016

Hi runep1944

As per Eula, you can install Acrobat application only on two systems and can on work on one at a time.

Refer this KB doc for ore information: Adobe end-user license agreements FAQ

As you have mentioned above that if you have purchased a new license, please make sure that you are using the correct serial number to install the application.

You can install application from this link : Download Pro or Standard versions of Acrobat DC, XI, or X

Refer this link to find you serial number: Find your Adobe product serial number quickly

Make sure that you use the same Adobe ID under which you have purchased the license.

Let us know if you are still experiencing the issue.

Regards,

Meenakshi

Report · Jun 06, 2016

Hi

O course I used the same Adobe ID, and I downloded the right version and used the curent serial number.

When I reeinstalled Acrobat on to the license that belong til CC i worked. on all computers

//Rune

Från: Meenakshi Negi

Skickat: den 6 juni 2016 13:42

Till: runep1944 <runepettersson1944@gmail.com>

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Report · Jun 07, 2016

Hi runep1944

I have sent you the private message. Please share the details asked.

Make sure you do not share any of your details here on Forums or any of the social sites as it can be misused.

Regards,

Meenakshi