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Form formatting not saving

New Here ,
Mar 21, 2016 Mar 21, 2016

I'm trying to create in Acrobat DC a document (job quotation) that has some simple inbuilt formatting such as date and number ($). The formatting never sticks, open in reader (DC, older acrobat, Preview) formatting gone.

Is also stuffed when I re-open in program it was made with

Am saving it out as Reader Extended, to desktop, to Document Cloud, nothing works.

This is the exact same behaviour as my previous attempt in creating an invoice. Some stuff would work, such as custom scripts to generate number sequences, but the out-of-box stuff fails.

Is there something I'm missing? have googled the crap out of this.

It was never this difficult or flaky when I did this stuff on older versions many years past.

If there is a very specific workflow to make this happen, would someone care to share it?

And BTW, what's up with the inability to edit an extended form once it's made?

Have to save a copy and recook it just to fix a typo. Hugely inefficient.

I would roll back to an earlier Acrobat but it seems it's not covered under the CC license.

Using Acrobat DC v15.10.20060.174425, Mac OS X 10.11.3.

TOPICS
Acrobat SDK and JavaScript
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Community Expert ,
Mar 22, 2016 Mar 22, 2016

Can you post a link to a sample file?

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New Here ,
Mar 22, 2016 Mar 22, 2016

Hi Bernd,

this is file, strangely couldn't find a quick way to generate a link from my Document Cloud but I don't use it that much yet.

Dropbox - CNadquote.pdf

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Community Expert ,
Mar 23, 2016 Mar 23, 2016

Where did you add the formatting such as date and number?

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New Here ,
Mar 23, 2016 Mar 23, 2016

Sorry Bernd, have been travelling a bit last few days. Back in the design chair now, our sales rep is using the blank form version, filling in all details manually.

The date fields are PubDate, DeadlineDate and QuoteDate. The number fields are NetAmount, GSTAmount and TotalAmount.

Cheers,

Remi

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Community Expert ,
Mar 24, 2016 Mar 24, 2016

I can't see any formatting at this fields.

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Community Expert ,
Mar 24, 2016 Mar 24, 2016

Isn't that the whole problem?

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Community Expert ,
Mar 24, 2016 Mar 24, 2016
LATEST

My understanding of the problem:

The formatting is available in Adobe Acrobat, not Acrobat Reader.

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Community Expert ,
Mar 22, 2016 Mar 22, 2016

Regarding the inability to edit an extended form: Yes, that is true, because the extended rights are a sort of digital signature. They lock the file so you have to remove them in order to be able to edit it. There's no way around that.

However, you should keep in mind that these rights are becoming less and less necessary, since anyone with Reader XI or higher don't need them to be able to save the filled-in file. So if the users of your file are relatively up to date then you can stop applying them. This will also solve all kinds of legal issues related to the number of submitted forms you're allowed to receive back.

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