garbled prints from SDK 11 plugin if PDFs include CID fonts

No we are not aware that Acrobat XI standard was replaced by Acrobat DC standard.

We will test with Acrobat DC standard demo.

When Acrobat DC standard will reach end of support?

Same source code is used to build with SDK 8 and 11. The former always renders correct, the latter renders garbled CID font after 46 correct tests (i.e. 47th test is garbled).

The code snippets used in plugin to open and print the document are shown below:

PDDoc CAcroDocument::pdDoc = NULL;

CAcroDocument::CAcroDocument()
{
...
CTOR; /* Macro for creating a RaiseAwareConstructor */
avDoc = AVAppGetActiveDoc();
if(avDoc)
{
  pdDoc = AVDocGetPDDoc(avDoc);
}
}
PDDoc CAcroDocument::OpenSecureDocument(const char* path, const char* username,
const char* password, char* status)
{
AUTHPROCDATA authProcClientData;
// this definition is isn RndJob.cpp:
#define OPENSECURE_NO_ERR 0
#define OPENSECURE_GEN_ERR 1
#define OPENSECURE_AUTH 2

authProcClientData.m_OwnerName = "";
authProcClientData.m_Password = "";

if (username != NULL && password != NULL)
{
  authProcClientData.m_OwnerName = username;
  authProcClientData.m_Password = password;
}
DURING 
  if (path != NULL)
   asPathName = MakeFullPath(path);
 
  PDAuthProcEx pAuthProcEx = ASCallbackCreateProto(PDAuthProcEx, &EZAuthProc); 
  pdDoc = PDDocOpenEx(asPathName, NULL, pAuthProcEx,
     (void*)&authProcClientData, true);

  if( pdDoc != NULL )
  {  
   ASText filePath = ASTextFromScriptText(path, kASEUnicodeScript);
   avDoc = AVDocOpenFromPDDoc(pdDoc, filePath); 
  }
  else{
   CloseDocument();
   E_RETURN(pdDoc);
  }
HANDLER
  ShowErrMsg(ERRORCODE); 
  if( EZAuthStatus == PDPermReqGranted )
  {  
   status[0] = OPENSECURE_GEN_ERR;
   if (pdDoc != NULL)
    CloseDocument();
  }   
  else
  {  
   status[0] = OPENSECURE_AUTH;
  }

  pdDoc = NULL;
END_HANDLER
return pdDoc;
}
class RndJob
{
...
RNDIFACE_RETURNCODE PrintDocument();
private:
CAcroDocument m_Doc;
}

RNDIFACE_RETURNCODE RndJob::PrintDocument()
{

....
AVDocPrintParamsRec r;
memset (&r, 0, sizeof(AVDocPrintParamsRec));

r.size = sizeof(AVDocPrintParamsRec);
r.pageSpec = PDAllPages;

// if true, displays dialog boxes; otherwise does not display dialog boxes.
r.interactive = false;

// If interactive is false and cancelDialog is true, aCancel dialog box appears.
r.cancelDialog = false;
r.embedded = false;

r.emitToPrinter = true;  //  only emitToPrinter or emitToFile must be true
r.emitToFile = false;

r.fileSysName = ASAtomNull;
r.filePathName = NULL;
// Used if emitToPrinter or emitToFile are true. First page to be printed; zero-based; if -1, then all pages are printed
r.firstPage = -1;
r.lastPage = -1;

r.psLevel = 3;
r.binaryOK = false;
r.shrinkToFit = true;
r.doColorSeparations = false;
r.emitFontOption = kAVEmitFontAllFonts;
r.ranges = NULL;
r.numRanges = 0;
r.reverse = false;
r.transparencyLevel = 0; //The transparency level range from 1 to 5

r.emitFileOption = false; //kAVEmitFilePS;
r.emitFlags = kAVSetPageSize | kAVSilent;

r.TTasT42 = true;
r.printAsImage = true;
r.printerHasFarEastFonts = false;
r.tileData = NULL;
r.rasterData = NULL;
r.overrideData = NULL;
r.selectRect = NULL;

r.ocContext = NULL;
r.resPolicy = kAVResPolicySendAtStart;
r.marksFlags = kAVCropMarks;
r.nUpData = NULL;
r.marksStyle = kAVDefaultMarkType;
r.printDialogWasCancelled = true;
r.parentWindow = NULL;

ASPlatformPrinterSpecRec aspr;
memset(&aspr, 0, sizeof(ASPlatformPrinterSpecRec));
aspr.size = sizeof(ASPlatformPrinterSpecRec);
strcpy_s(aspr.printerName, sizeof(aspr.printerName), (LPCTSTR)m_csPrinter);

r.printerSpec = &aspr;
 
AVDocPrintNupDataRec fldnUpData;
memset (&fldnUpData, 0, sizeof(AVDocPrintNupDataRec));
fldnUpData.size = sizeof(AVDocPrintNupDataRec);
fldnUpData.autoRotate = true;
r.nUpData = &fldnUpData;

DURING
  g_EZDidPrint = false;
 
  AVDocPrintPagesWithParams((AVDoc)m_Doc, &r);
 
  if( ! g_EZDidPrint ){
 
   CloseDocument();
   E_RETURN(rcINTERNAL_ERROR);
  }
  else{
   E_RETURN(rcSUCCESS);
  }
HANDLER
 
  ShowErrMsg(ERRORCODE);
  CloseDocument();
  return(rcINTERNAL_ERROR);
END_HANDLER
return rcINTERNAL_ERROR;
}