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Getting various errors when editing pdf's on a network drive with Adobe acrobat x ver 10.1.16

Guest
Aug 12, 2016 Aug 12, 2016

adobe error.JPG

Hello, wondering if anyone can assist with an issue. About 10 users are getting various errors when editing pdf's on a network drive with Adobe acrobat
x version 10.1.16 and Xi version also.

  • The pdf's are stored on a network drive that the
    users have been using for over 1 year without any issues.
  • Users have read/write/edit access to this folder
  • All users are assigned specific files to work
    and no one would be opening another users files.

    Some files could be worked for more than 8 hours per day but most are worked
    for less than 30 minutes at a time

Errors include:

1) The document could not be saved. The file may be read only, or another user
may have it open. Please save the document name or in a different folder.

2) The document could not be saved. Access Denied.

3) Bad File Handle when trying to save the pdf after editing

4) Acrobat has encountered an unknown error

TOPICS
Acrobat SDK and JavaScript
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Community Expert ,
Aug 12, 2016 Aug 12, 2016

What's their OS version?

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Guest
Aug 12, 2016 Aug 12, 2016
LATEST

all users are on windows 7 64 bit

This is not a resolved issue.

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