Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Has anyone had problems creating a pdf using MS Word 2016 on a Windows 10 operating system?

New Here ,
Feb 23, 2016 Feb 23, 2016

Hi !

WINDOWS 10  MS WORD 2016 SYSTEM REQUIREMENTS EXCEED SYSTEM REQUIREMENTS X3

I have just bought this Acobat DC programme but it seems very flaky. It reads documents but half the time it will not process large MS Documents. Mine starts but then corrupts the Word document (Acrobat DC),

TOPICS
Acrobat SDK and JavaScript
584
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 23, 2016 Feb 23, 2016

Hi mike aylen,

What is the dot version of the Acrobat DC installed on your system?

Try "Repair installation" under Help menu.

If issue still persists, then uninstall Acrobat using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and restart your system.

Then re-install it from here: Download Adobe Acrobat products | Standard, Pro | DC, XI, X ‌ and check if this resolves the issue.

Regards,

Meenakshi

Translate
Adobe Employee ,
Feb 23, 2016 Feb 23, 2016
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 23, 2016 Feb 23, 2016

Hi mike aylen,

What is the dot version of the Acrobat DC installed on your system?

Try "Repair installation" under Help menu.

If issue still persists, then uninstall Acrobat using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and restart your system.

Then re-install it from here: Download Adobe Acrobat products | Standard, Pro | DC, XI, X ‌ and check if this resolves the issue.

Regards,

Meenakshi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2016 Feb 25, 2016
LATEST

Many thanks, in the end I had to re-install the 2Gb file and all that entails. Works now. Suprising as I only installed it three months ago.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines