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help!

juang24846401
New Here ,
Jun 13, 2016 Jun 13, 2016

Im trying to download adobe acrobat but its telling me that "the serial number i provided is valid, but a qualifying product could not be found in this computer" what did I do wrong?

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

John T Smith Community Expert
Community Expert , Jun 13, 2016 Jun 13, 2016

You bought the upgrade version, so now you need to provide your previous serial number when asked during the install

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John T Smith Community Expert
Community Expert ,
Jun 13, 2016 Jun 13, 2016
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You bought the upgrade version, so now you need to provide your previous serial number when asked during the install

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