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juang24846401

New Here ,

Im trying to download adobe acrobat but its telling me that "the serial number i provided is valid, but a qualifying product could not be found in this computer" what did I do wrong?

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Acrobat SDK and JavaScript

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1 Correct answer

John T Smith

Community Expert , Jun 13, 2016 Jun 13, 2016

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Correct answer by John T Smith

Community Expert ,

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You bought the upgrade version, so now you need to provide your previous serial number when asked during the install

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