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How can I register Adobe Acrobat X on new OS install without old HD?

Community Beginner ,
Sep 07, 2016 Sep 07, 2016

I wiped my old hard drive containing my registered Adobe Acrobat X (standard maybe) without deactivating, now I have a new operating system (OS) Windows 10 Enterprise installed and want Acrobat back, how do I register it on my new OS? (I have the serial/product number/ID) Because if I don’t then it will keep asking me to register. By the way I've already looked at these [ https://forums.adobe.com/message/8903764#8903764 , https://forums.adobe.com/thread/2196023 , https://forums.adobe.com/message/8766130#8766130 ] and they didn't help so don't repeat the attempted solutions please.

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Beginner , Sep 17, 2016 Sep 17, 2016

So the answer is that there is no solution to this. I paid money for a product that has been deemed as expired and now Adobe has washed their hands of its customers.

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Community Expert ,
Sep 08, 2016 Sep 08, 2016

is acrobat x installed (and working) on your new os and you're unable to register?

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Community Beginner ,
Sep 08, 2016 Sep 08, 2016

Yes

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Community Expert ,
Sep 08, 2016 Sep 08, 2016

what happens. when you try to register?

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Community Beginner ,
Sep 09, 2016 Sep 09, 2016

Untitled.png

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Community Beginner ,
Sep 09, 2016 Sep 09, 2016

I also had to change my password because it said my password was too long when I tried to log in to register, even though it worked on the adobe websites.

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Community Expert ,
Sep 09, 2016 Sep 09, 2016

i don't think you're going to be able to solve that because you're using an unsupported (ie, old) version of acrobat.

this is the only thing i found that might help, Adobe Acrobat 10 Pro registration problem

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Community Beginner ,
Sep 17, 2016 Sep 17, 2016
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So the answer is that there is no solution to this. I paid money for a product that has been deemed as expired and now Adobe has washed their hands of its customers.

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