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how do i add my scanner as a device?

New Here ,
Apr 14, 2016 Apr 14, 2016

drop down says, "please select a device"  but when i choose the drop down there are no choices. my printer/scanner is not there.  but i am able to print successfully.  meanwhile the "options" button to the right of the drop down is greyed out.

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Acrobat SDK and JavaScript
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LEGEND ,
Apr 14, 2016 Apr 14, 2016

To work, you must install a scanner driver from the software  bundle or download for the scanner. Not all scanners provide a scanner driver.

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Adobe Employee ,
Oct 18, 2016 Oct 18, 2016
LATEST

Please install latest scanner drivers and verify it.

Also try the option under Troubleshooting tips for scanner issues when using Acrobat

Thanks.

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