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drop down says, "please select a device" but when i choose the drop down there are no choices. my printer/scanner is not there. but i am able to print successfully. meanwhile the "options" button to the right of the drop down is greyed out.
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To work, you must install a scanner driver from the software bundle or download for the scanner. Not all scanners provide a scanner driver.
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Please install latest scanner drivers and verify it.
Also try the option under Troubleshooting tips for scanner issues when using Acrobat
Thanks.
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