How do I deactivate Adobe Acrobat XI on my pc?

[nicoles21356903]

I have Adobe Acrobat XI on my windows pc and I want to uninstall it and move it to another pc but the deactivate option is greyed out?

I have tried uninstalling the product on the old pc and reinstalling on the new one and that does not work because I have met the max number of activiations.

Any suggestions?

[kglad · Accepted solution]

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and request an activation count reset.