How do I deactivate Adobe Acrobat XI Pro (without the laptop that it was originally installed on)?

[Guest]

Can I deactivate my personal copy of Adobe Acrobat XI Pro?  I do not have the original laptop.  I want to install the software on a new computer.

[Sarojini_Nagar · Accepted solution]

Hi tolanton ,

You can install Acrobat on new computer .

You can install Acrobat on two computers but can work only on one at a time .

So you can go ahead and install Acrobat on your new machine and work on it .

Let us know if you need any further help .

Regards

Sarojini

[williamg44839121]

Your program will not start my new installation of Acrobat XI Pro so I am unable to deactivate the software in order to activate it for continued use.  I want to continue to use my paid for program.  I have the serial # from the original box but I can't use it ,