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How do I print a pdf file that only partially prints then stops?

New Here ,
Sep 12, 2016 Sep 12, 2016

I've tried to print a pdf file but my printer starts to print then stops after it's printed an inch or two at the top then says the paper has jammed but it hasn't.

All drivers are up to date. Any ideas please?

TOPICS
Acrobat SDK and JavaScript , Windows
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correct answers 1 Correct answer

Adobe Employee , Sep 15, 2016 Sep 15, 2016

Hi peterd47331988

Please share exact workflow you do to print PDF.

Also share the screenshot of the error message you get.

Is this issue occurs with all the PDF's?

Try once the troubleshooting steps provided i this KB doc: Troubleshoot PDF printing in Acrobat and Reader

Let us know if it works

Regards,

Meenakshi

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Adobe Employee ,
Sep 15, 2016 Sep 15, 2016

Hi peterd47331988

Please share exact workflow you do to print PDF.

Also share the screenshot of the error message you get.

Is this issue occurs with all the PDF's?

Try once the troubleshooting steps provided i this KB doc: Troubleshoot PDF printing in Acrobat and Reader

Let us know if it works

Regards,

Meenakshi

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New Here ,
Sep 15, 2016 Sep 15, 2016
LATEST

Hi.

Many thanks for you reply. Sorted now.

Thanks again for taking the trouble to reply.

Kindest regards.

Peter

-


Original message----

From : forums_noreply@adobe.com

Date : 15/09/16 - 13:46 (GMTDT)

To : ezcap@btinternet.com

Subject : How do I print a pdf file that only partially prints then stops?

How do I print a pdf file that only partially prints then stops?

created by meenakshin83966505 in Printing & Prepress - View the full discussion

Hi peterd47331988,

Please share exact workflow you do to print PDF.

Also share the screenshot of the error message you get.

Is this issue occurs with all the PDF's?

Try once the troubleshooting steps provided i this KB doc: Troubleshoot PDF printing in Acrobat and Reader

Let us know if it works

Regards,

Meenakshi

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