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How do I remove security from "encrypt". I don't have a password. I can open the document but I can't put stamp on it in "annotations". The sender is not aware of any security placed on the document

New Here ,
Sep 06, 2016 Sep 06, 2016

How do I "remove security" from "encrypt".  I don't have a password.  I can open the document but I can't put stamp on it in "annotations".  The sender is not aware of any security placed on the document.

Thank you

Dave

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Acrobat SDK and JavaScript
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Community Expert ,
Sep 07, 2016 Sep 07, 2016
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If it says "(SECURED)" in the window title when you open the file and it shows that there's a "Password Security" applied under File - Properties - Security, then the file is secured, whether or not the author is aware of it.

It could also be that the file is digitally signed, which will prevent it from being edited.

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