how to change default paper size for scan to document

[nextens0]

Hi, I do not see this issue answered in past questions.

Being UK/Europe our paper size is almost always A4.

Whenever I scan a document on Acrobat, it presents 'letter' size as the default size to scan to which crops either top or bottom of the document scanned.

I know how to change the paper size and have read Scanning Letter size document results in Legal size PDF | HP | Adobe Acrobat.

Surely I do NOT have to select another paper size to 'letter' EVERY time I scan.

I set up a custom tool to scan to pdf so I can quickly scan rather than all the tiresome selections from File/Create/ etc. But selecting that auto puts it to scan 'letter' size.

I used File/Create/PDF from scanner/Presets and set paper size to A4. This makes no difference to the scan from custom tool.

I used File/Create/PDF from scanner/Custom Scan to set to native interface and product the printer interface when scanning. This only holds for one scan then resets and makes no difference to the custom tool for scan.

Surely, surely, you allow the default paper size to be set to A4.

Hoping for a positive reply. I use Windows 10

Rgds Jonathan

[nextens0]

Hi, is anyone able to answer my question ???

[Lovekesh Garg]

Hi Andrew,

You can set paper size to A4 or whatever you want. This option is sticky, once you change it, it will remain the same forever unless you change it again.

We have multiple presets like (Auto detect color mode) and custom scan. Select any preset or My custom settings and click settings(gear icon) at the right of the option you selected. Now change the paper size and save the settings.

You will have to change the same for all presets once.

Steps are quite different for older Acrobat version. You need to click configure preset option in that case.

Hope it will resolve your issue.

Thanks.