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How to reinstall Acrobat Pro (Mac)? Where to find serial number? [was: Mr Sadanand]

New Here ,
May 15, 2016 May 15, 2016

Hello,

I was Installed Adobe Acrobat Pro at my Mac but last week my Mac was some issue while they reinstalling my Mac I lost my Adobe Acrobat now how can I get it back now since I lost serial number as well and I cant recover

Kindly advise / Sadanand

TOPICS
Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , May 16, 2016 May 16, 2016

Hello,

I checked your records with the email id you are registered on Adobe forums, I couldn't find any product registered under that email id.

Have you purchased this product directly from Adobe? If not, do you have any proof of purchase? Then, in that case, we may get a new serial number for you.

Regards,

Tariq Dar.

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Adobe Employee ,
May 15, 2016 May 15, 2016

Hi sadanandb49069871 ,

You can verify your serial number from this link : Find your Adobe product serial number quickly

And you can install Acrobat  from this link : Download Pro or Standard versions of Acrobat DC, XI, or X

Also please let us know the exact acrobat version you have and the mac version .

Let us know if this helps.

Regards

Sarojini

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New Here ,
May 16, 2016 May 16, 2016

As I mentioned you I can't remember the series number and have not saved any where I was using Acrobat Pro Ver. 10 and I am using Mac Book Pro 2011 model and OSX EI Capitan V 10.11.4

Please help me

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Adobe Employee ,
May 16, 2016 May 16, 2016

Hello,

I checked your records with the email id you are registered on Adobe forums, I couldn't find any product registered under that email id.

Have you purchased this product directly from Adobe? If not, do you have any proof of purchase? Then, in that case, we may get a new serial number for you.

Regards,

Tariq Dar.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Adobe Employee ,
May 19, 2016 May 19, 2016
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