HTTP request failed on installation

[email939]

Downloading the free version of Acrobat Pro and got the error "HTTP request failed"

[YatharthS · Accepted solution]

Hi email939,

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

or

A chat session where an agent may remotely look inside your computer may help

Go to 'adobe.com/getsupport' after signing in using Adobe ID, select 'Still need help contact us' to initiate chat session.

Let me know if it works.

Regards,

Yatharth