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I am experiencing crashes when I select the Preference or when I have a PDF open and try to open another PDF. Does anyone know of a fix for this issue?

New Here ,
May 23, 2016 May 23, 2016

Experiencing crashes when I select the preference or when I have one PDF open and try to open another PDF. Does anyone know of a fix for this issue.

TOPICS
Acrobat SDK and JavaScript
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Adobe Employee ,
May 24, 2016 May 24, 2016
LATEST

Hi enjay1984

Please try to uninstall Adobe application (If you are on Windows, use cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs )and restart your system.

Then try to re-install application from the links provided below:

Let us know if issue still persists.

Regards,

Meenakshi

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