I am getting an error message when i try to install adobe acrobat dc

[amyn95201000]

ERROR Encountered

Acrobat installer encountered an unexpected error. 

[alpanak52693418 · Accepted solution]

HI Amyn95201000,

Please let us know that which computer you are trying to install the software windows or Mac?

1- Please remove all the old Acrobat software using the cleaner tool.

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Please install the software using this link.

Download Pro or Standard versions of Acrobat DC, XI, or X.

Let us know if that helps.