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I am having problems re-installing Acrobat 10 on my new mac pro. It downloads and installs but I can't find it anywhere on my computer.

New Here ,
Sep 15, 2016 Sep 15, 2016

I am having problemsI am having problems re-installing Acrobat 10 on my new mac pro. It downloads and installs but I can't find it anywhere on my computer. re-installing Acrobat 10 on my new mac pro. It downloads and installs but I can't find it anywhere on my computer.

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Expert , Sep 23, 2016 Sep 23, 2016

you can install the acrobat x upgrade without installing acrobat 9.

start the acrobat x installation.  you will be prompted for x'es serial number, first.

after entering x'es serial number you will be prompted (with a dropdown) to select the qualifying program (acrobat 9).  select acrobat 9 and enter its (acrobat 9's) serial number.

enter the correct number at the correct time and installation will proceed.

make sure you've done more than 'try the link'.  make sure you made the needed changes or exp

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Community Expert ,
Sep 15, 2016 Sep 15, 2016

check your applications>adobe>acrobat x folder.

if it's not there, even though your issue may not seem related to the issue discussed in this link, try it:

http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x...

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New Here ,
Sep 22, 2016 Sep 22, 2016

I the file is not there but I already tried that from the link. Still having the same problems.

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New Here ,
Sep 22, 2016 Sep 22, 2016

I am also trying to install 9 Pro and i have the upgrade to 10pro but I can't install 10 until I do 9.

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Community Expert ,
Sep 23, 2016 Sep 23, 2016
LATEST

you can install the acrobat x upgrade without installing acrobat 9.

start the acrobat x installation.  you will be prompted for x'es serial number, first.

after entering x'es serial number you will be prompted (with a dropdown) to select the qualifying program (acrobat 9).  select acrobat 9 and enter its (acrobat 9's) serial number.

enter the correct number at the correct time and installation will proceed.

make sure you've done more than 'try the link'.  make sure you made the needed changes or explain if you were unable to tick 'any developer'.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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