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I am unable to "Print to Adobe PDF." The process quits. Any help?

New Here ,
Oct 01, 2016 Oct 01, 2016

When I try to print to Adobe PDF, the process starts, then quits as though the "printer" is halted. Anyone have any solutions?

TOPICS
Acrobat SDK and JavaScript
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Community Expert ,
Oct 02, 2016 Oct 02, 2016

Which application are you in? Photoshop? InDesign? TextEdit? Firefox? Something else?

Also, which version? Firefox is 49.0.1, for example.

FYI, Print to PDF is typically the last choice for making a PDF if there is no other way—one example would be if you are making a PDF from Notepad. If there is another way, you should use it.

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New Here ,
Oct 02, 2016 Oct 02, 2016

My church bulletin (commercial printer) requires special settings for

print to pdf. I am unable to PRINT to pdf from MS Word, WordPerfect, MS

Publisher, and anything else I've tried, even using the Standard

settings. An Adobe Chat yesterday asked me to edit my registry, and we

removed the Adobe special settings. The problem continues. I removed a

lot of fonts from my installed fonts, because the Distiller seems to be

hung up on "checking fonts", and set Distiller to check fonts only in

the installed folder, but that has made no difference. My chat operator

was Disha, and the Case number is not listed on my Chat transcript.

I'm using Windows 10, Adobe Acrobat Pro DC, Chrome, many applications --

none will "print to pdf." I can create pdf files, but not with the

special print settings needed for the commercial printer of our church

bulletin.

ruthann

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Community Expert ,
Oct 02, 2016 Oct 02, 2016

If you have Word 2013, select the Acrobat ribbon and then choose Create PDF on the far left. This will use the PDF Maker

Also, try this:

Open Acrobat and then select Create > From File > and select your file.

This is a user forum, so we don't have any info on your case number.

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New Here ,
Oct 02, 2016 Oct 02, 2016
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This will not help, because my commercial printer requires special pdf

settings and they are only accessed by using the Print to pdf route

(with modifications to the settings). Thanks for your suggestions.

ruthann

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