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I am using Acrobat Reader Version 2015.016.20039. It has worked well when printing received Adobe Acrobat documents by e-mail. As of today, it will no longer allow me to print these documents. Has something changed that requires me to do something else?

New Here ,
Jun 02, 2016 Jun 02, 2016

I am using Acrobat Reader Version 2015.016.20039. It has worked well when printing received Adobe Acrobat documents by e-mail. As of today, it will no longer allow me to print these documents. Has something changed that requires me to do something else? I am using Windows 10

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Acrobat SDK and JavaScript , Windows
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Adobe Employee ,
Jun 02, 2016 Jun 02, 2016
LATEST

Hi Bob,

First of all can you please update your Reader version by going Help -> Check for Updates. Else you can install the latest patch from 15.016.20045 Optional update, June 02, 2016 — Acrobat and Adobe Reader Release Notes

If you still see the issue, please send the exact error message along with the steps to vishal@adobe.com and we will work with you to resolve your issue.

Vishal

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