I can not get my Adobe Acrobat X Pro to work at all. I can't even get it to open up. How do I fix this? Can I simply uninstall and reinstall it? I have the CS6 Master Collection and am not sure how to do it.

[shawnk89208461]

Hello,

I sure would appreciate it if someone could help me with this issues I am having with my Adobe Acrobat X Pro. I am unable to open the program.

I have a desktop running Windows 7.

I thought that I might be able to uninstall/reinstall the program and see if that worked, but am not sure because I have the CS6 Master Collection of all of the Adobe products and wasn't sure if I could uninstall/reinstall just one program.

I haven't been able to open this program up for months now and previously requested help and didn't receive any so I got frustrated and pushed it to the side. Now I have to get it working so that I can get work done and desperately need some help.

All of my other Adobe programs seem to be functioning just fine.

Thank You In Advance!

Shawn

[try67]

Yes, you can certainly (un-)install only one program from the entire suite. You can do it via the Control Panel, just like any other application.

It might also be a good idea to run this tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

[Guest]

Hi ,

The above link is for standalone Acrobat and not for Creative Suite/Cloud.

Regards

Sukrit Dhingra

[Govardhan.V]

Hmm , have you tried launching from new user account or via Hidden Administrator once ?

Let us know .

Yes , you may uninstall and reinstall once , however , it is Ideal to check from different user account once b4 proceeding further.

Unlike other apps , Acrobat installation, also Lightroom is little bit different.

[shawnk89208461 · Accepted solution]

Hello Everyone!

Thank you so very much for all of the help.

Here is what I did...

1. I simply uninstalled both Adobe Acrobat X Pro and Adobe Reader.

2. Restarted the computer.

3. Reinstalled Adobe Acrobat X Pro from my CS6 disc.

4. Once reinstalled I checked for updates and ran them.

5. Restarted the computer upon completion of the updates.

6. Everything works great now!

So once again I wanted to thank everyone who helped me on this issue.

Admittedly, it was bonehead simple to do and didn't take to long to do.

Shawn

[Govardhan.V]

Glad to hear that you had resolved the issue

All the best.