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I can´t install acrobat DC

New Here ,
Sep 28, 2016 Sep 28, 2016

I have a creative cloud membership. After a significant hardware change (motherboard, processor) I had to reactivate my Win 10 Pro, newly set up the whole system in my case. During the new installation gave addition to Acrobat and Photoshop, Lightroom and Indesign out error messages. During the day I was asked to perform an update for the last three programs by then the error messages have been eliminated. Only Acrobat still refuses, despite update prompt, the installation to complete without errors. As on the previous day is the error message:

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 15.17.20050.0 Adobe Acrobat\Setup.exe_15.017.20050 -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

The recommendation of the Forum the PC with a cleaning software to clean I have not done, because specifically in an Adobe Cloud membership, the cleaning program is not to be used. What now?

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Expert , Sep 28, 2016 Sep 28, 2016
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Community Expert ,
Sep 28, 2016 Sep 28, 2016
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New Here ,
Sep 30, 2016 Sep 30, 2016

Lightroom is not more my problem. My Problem is Acrobat DC.

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Adobe Employee ,
Oct 19, 2016 Oct 19, 2016
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Hi H-JWinter,

Please refer the troubleshooting steps provided in this KB doc: Errors "Exit Code 6" and "Exit Code 7" installing Adobe CS6, CS5.5, CS5, Premiere Elements, and Phot...

Check if this helps.

Regards,

Meenakshi

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New Here ,
Oct 18, 2016 Oct 18, 2016

Not Helpful at all. This problem persists with so many people.

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Adobe Employee ,
Oct 07, 2016 Oct 07, 2016
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