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I can't log in my adobe suite?

New Here ,
Oct 05, 2016 Oct 05, 2016

I am very upset I am being blocked from getting on? all of a sudden I have no access and my id and password get me to where I have to get a free trail for 7 days - when I am a paying member. I have a report due and am very stressed. Can you help

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , Oct 06, 2016 Oct 06, 2016

Hi bcoc.

Could you please let me know the app. you are having issue with?

You might try the steps given in this link: Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a trial?

If that doesn't work , contact Support here: Contact Customer Care , click Still need help? Contact us. And make sure you are logged in into your Adobe account.

Thank You,

Shivam

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Adobe Employee ,
Oct 06, 2016 Oct 06, 2016
LATEST

Hi bcoc.

Could you please let me know the app. you are having issue with?

You might try the steps given in this link: Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a tri...

If that doesn't work , contact Support here: Contact Customer Care , click Still need help? Contact us. And make sure you are logged in into your Adobe account.

Thank You,

Shivam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines