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I am very upset I am being blocked from getting on? all of a sudden I have no access and my id and password get me to where I have to get a free trail for 7 days - when I am a paying member. I have a report due and am very stressed. Can you help
Hi bcoc.
Could you please let me know the app. you are having issue with?
You might try the steps given in this link: Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a trial?
If that doesn't work , contact Support here: Contact Customer Care , click Still need help? Contact us. And make sure you are logged in into your Adobe account.
Thank You,
Shivam
Copy link to clipboard
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Hi bcoc.
Could you please let me know the app. you are having issue with?
You might try the steps given in this link: Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a tri...
If that doesn't work , contact Support here: Contact Customer Care , click Still need help? Contact us. And make sure you are logged in into your Adobe account.
Thank You,
Shivam
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