I cannot enter data into a PDF

[Guest]

I have downloaded a pdf that allows me to fill in the blanks.  I have been able to do that until today. Now when I click on the area to be completed, it locks up my computer. Anyone know why this would occur?  I am running Acrobat Reader DC.  MY OS is Windows 8.1

Richard

[YatharthS]

Hi richardd81183129

Please provide the exact dot version of the software installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Then open Acrobat, navigate to Help menu & repair the installation.

Would like to know is this happening with all the documents or with certain one.

Please refer to this article :- Troubleshoot Windows system errors, freezes | Adobe software​

Regards,

Yatharth