I cannot export pdf file to Excel , word

[meshbah]

When I  am going to convert any pdf file to Excel or Word document . Its just showing a blank page without deliver any error message.

[try67]

Are you exporting using Acrobat, or using an online service (like Export PDF), or using something else?

Does your file contain actual text, or just an image (like in a scanned document)?

[abdulmateena94977574]

I have the same issue. After selecting to convert into word format the next window is just blank without any error message or any option.

[chrism3915190]

I too have the same issue, removed and re installed with no luck.

Just a blank grey page when you click the export option

[girijaAgarwal]

Hi Meshbah Uddin,

We apologize for the delay in response and the inconvenience caused to you.

Could you please let us know the following information:

1. Dot version of Adobe application and OS(Win/Mac) you are using.

2. Share the workflow you are following to export.

3. Share the file you are trying to export

You can share the above information @ : agarwala@adobe.com

Thanks and Regards,

Girija