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I changed my printer - adobe doesn't recognize the new device.

New Here ,
Jan 20, 2016 Jan 20, 2016

I changed my printer and adobe doesn't recognize the new one. I'm not having any problems printing - only issue is trying to scan.

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Acrobat SDK and JavaScript
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LEGEND ,
Jan 21, 2016 Jan 21, 2016
LATEST

Although the printer is also a scanner, it is entirely separate in the minds of Windows. Did you install the TWAIN driver for the scanner part? (If not sure, install all the software for the device).

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