I don't know why I can no longer print to pdf

[gimommy89]

About 2 weeks ago I started having problems with my print to Adobe PDF.  I have looked through multiple forums for assistance, removed and reinstalled the Adobe PDF printer and finally, uninstalled and reinstalled Adobe Acrobat XI Pro.  Nothing has helped and I still can't print.  I am running Windows 7 Professional.  When I try to print from Word, the file appears to print and goes into the print queue.  However, it will never spool or print.  I have Start printing immediately checked on the printer properties.  If I try printing as PDF from adobe, it goes into the print queue and spools about halfway before stopping.  The system is not asking me to save as either.  I have no idea what happened but this is driving me crazy and I can't figure out how to make it print again.  Please help.  Thanks. 

[Meenakshi Negi]

Hi gimommy89

Please let us know the exact dot version of Acrobat XI Pro you are using on your system.

Are you experiencing this issue with a specific file?

Have you tried uninstalling Acrobat application using Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ? If not, try once and restart your system after that.

Then re-install the application from this link: Download Pro or Standard versions of Acrobat DC, XI, or X

Let us know how it goes.

Regards,

Meenakshi