I had to reinstall windows & adobe. I put in my serial number & I get error message serial number not valid. FALSE. Serial number is fine.

[HollisHoHo]

so, what's the problem?  Why do I have to waste time with this when i own the software?  How do I get IMMEDIATE SUPPORT?

[YatharthS]

Hi lisah14027963,

Please provide the exact dot version of the software & OS installed at your system.

Please refer to this KB article :- Invalid serial number error

Let me know if it works.

Regards,

Yatharth