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I have a new computer with Windows 10 and will use Acrobat 9.0 Standard from my previous computer (Windows 7). I download the program from Adpbe and when I then install it I put in my Serial Number and get the answer its not a valid seriel number. What to

New Here ,
Apr 12, 2016 Apr 12, 2016

I have a new computer with Windows 10 and I will use Acrobat 9.0 Standard from my previous computer (Windows 7). I download the program from Adobe and when I then install it I put in my Serial Number and get the answer "its not a valid seriel number". What to do? I have an account at Adobe with all my seriel number

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2016 Apr 12, 2016

Hi rolfb13339293,

Would like to inform you that acrobat 9 is not compatible with windows 10 .

You can check for system requirements here  : Adobe Acrobat system requirements

The latest version is Acrobat DC.

Please let us know if you need any further assistance .

Regards

Sarojini

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Adobe Employee ,
Apr 12, 2016 Apr 12, 2016

Hi rolfb13339293,

Would like to inform you that acrobat 9 is not compatible with windows 10 .

You can check for system requirements here  : Adobe Acrobat system requirements

The latest version is Acrobat DC.

Please let us know if you need any further assistance .

Regards

Sarojini

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New Here ,
Apr 12, 2016 Apr 12, 2016

Tank you for your answer!

As I understand Acrobat XI Standard should function on my Windows 10 computer?

My serial number is for Acrobat 9.0 Standard - is it valid for Acrobat XI Standard?

Regards Rolf

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Adobe Employee ,
Apr 12, 2016 Apr 12, 2016

Hi rolfb13339293

Would like to inform you that the serial number is only for that particular product and it wont work for acrobat XI.

Regards

Sarojini

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New Here ,
Apr 12, 2016 Apr 12, 2016
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Hello!

The issue I had has got answer for me now.

I need a new license if I loke to continue with Acrobat program.

Regards

Rolf

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