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I have a serial number and have installed CS6 with the exception of adobe acrobat pro. It keeps failing during the install. Does anyone know why?

New Here ,
Jun 13, 2016 Jun 13, 2016

I have a serial number and have installed CS6 with the exception of adobe acrobat pro. It keeps failing during the install. Does anyone know why?

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Acrobat SDK and JavaScript
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Adobe Employee ,
Jun 13, 2016 Jun 13, 2016

Hi jasonc83134388,

Please Run the Acrobat Cleaner tool.

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Than install the Acrobat using this link.

Download Pro or Standard versions of Acrobat DC, XI, or X

Let us know if that helps.

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Adobe Employee ,
Jun 13, 2016 Jun 13, 2016
LATEST

Hi jasonc83134388 ,

Please elaborate what you are experiencing while installing the program.

If you are getting any error message please share that as well .

Regards,

Yatharth 

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