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I have Adobe Acrobat 9 Pro Extender. When I attempt to convert a Word file to PDF that says It cannot find the Adobe PDF printer's drivers and to reinstall Adobe Acrobat 9.0. Additionally, when I just open the Acrobat 9 Pro Extender program an error messa

New Here ,
Oct 05, 2016 Oct 05, 2016

I have Adobe Acrobat 9 Pro Extender. When I attempt to convert a Word file to PDF that says It cannot find the Adobe PDF printer's drivers and to reinstall Adobe Acrobat 9.0. Additionally, when I just open the Acrobat 9 Pro Extender program an error message comes up saying that A part of the Capture 3D plug-in has been damaged. I went to Customer Support and they sent me here. Please tell me this isn't another run around. I am running out of patience! I have Window 10.

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Acrobat SDK and JavaScript , Windows
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correct answers 1 Correct answer

LEGEND , Oct 05, 2016 Oct 05, 2016

Acrobat 9 is pretty old and not longer supported. The last Windows OS that could use Acrobat 9 was Windows 7 and Acrobat had to have all updates applied.

You need up upgrade to Acrobat DC.

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LEGEND ,
Oct 05, 2016 Oct 05, 2016
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Acrobat 9 is pretty old and not longer supported. The last Windows OS that could use Acrobat 9 was Windows 7 and Acrobat had to have all updates applied.

You need up upgrade to Acrobat DC.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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