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I have Adobe Acrobat Document with lines

New Here ,
Sep 21, 2016 Sep 21, 2016

I have Adobe Acrobat Document where I save all of my documents and when I print them it has thick black horizontal lines. What can I do to fix it?

TOPICS
Acrobat SDK and JavaScript , Windows
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correct answers 1 Correct answer

Adobe Employee , Oct 05, 2016 Oct 05, 2016

Hi lisam783560

Sorry for the inconvenience caused to you. This is a known issue

This issue is under investigation and we are working on the fix. Since the issue appeared to start occurring after Windows 10 update, the fix might require some changes from Microsoft and it might take some time.

For now, the team has identified a workaround for this issue “black streaks while printing.”

Here’s the KB article: Acrobat Reader DC prints streaks after upgrading to Windows 10 Anniversary update

Regards,
Meena

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Adobe Employee ,
Oct 05, 2016 Oct 05, 2016
LATEST

Hi lisam783560

Sorry for the inconvenience caused to you. This is a known issue

This issue is under investigation and we are working on the fix. Since the issue appeared to start occurring after Windows 10 update, the fix might require some changes from Microsoft and it might take some time.

For now, the team has identified a workaround for this issue “black streaks while printing.”

Here’s the KB article: Acrobat Reader DC prints streaks after upgrading to Windows 10 Anniversary update

Regards,
Meenakshi

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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