I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

[Guest]

I was able to print pdf files that I created on my pc all last week.  I was gone and over the weekend we lost power twice.  I upgraded in windows 10 months ago. and it says Microsoft edge is the default pdf.  It worked before but now does not allow me to print my files.  Can you please help

SteveO

[Guest]

please help

[try67]

What version of Acrobat do you have?

[Guest]

It was working fine for a couple of months while on windows 10, the maybe I was sent an upgrade fro adobe I guess I clicked on maybe acrobat reader dc.  All worked fine then we lost power a couple of times in our house things must have reverted back and the new default because of MIcroosoft 10 was the edge is not recognized anymore.

I think I have acrobat 8 Professional 

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From: try67 <forums_noreply@adobe.com>

To: Steven orfanos <orfanossteven@yahoo.com>

Sent: Wednesday, September 28, 2016 5:41 AM

Subject: I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

created by try67 in Installing, Updating, & Subscribing to Acrobat - View the full discussionWhat version of Acrobat do you have? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9033705#9033705 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9033705#9033705 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Installing, Updating, & Subscribing to Acrobat by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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[try67]

Acrobat 8 is quite an old version, and not compatible with Windows 10, so problems are to be expected.

[Test Screen Name]

Also be sure to open in Acrobat not Edge.

[Guest]

it was compatible as the default goes to mircosoft edge  now once we lost power he would not work after that

[try67]

It was never compatible. Maybe it worked, but that's not the same thing.

The power-out has nothing to do with it, I think. It's more likely that the update to Windows broke it.

[Test Screen Name · Accepted solution]

As I said, BE SURE TO OPEN IN ACROBAT NOT IN EDGE. I've seen this and you have to stop using Edge for PDFs. You may have to give up on double clicking PDFs.

[Guest]

okay I do i stop using edge it defaulted there.   

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From: Test Screen Name <forums_noreply@adobe.com>

To: Steven orfanos <orfanossteven@yahoo.com>

Sent: Wednesday, September 28, 2016 10:25 AM

Subject: I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

created by Test Screen Name in Installing, Updating, & Subscribing to Acrobat - View the full discussionAs I said, BE SURE TO OPEN IN ACROBAT NOT IN EDGE. I've seen this and you have to stop using Edge for PDFs. You may have to give up on double clicking PDFs. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9034178#9034178 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9034178#9034178 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Installing, Updating, & Subscribing to Acrobat by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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